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The latest reports from users having issues in Brockenhurst come from postal codes SO42.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
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Please let us know what issue you are experiencing with Virgin Media:
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Problems in the last 24 hours in Brockenhurst, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Brockenhurst and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
Internet (57%)
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Wi-fi (14%)
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Total Blackout (12%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
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Live Outage Map Near Brockenhurst, Hampshire, England
The most recent Virgin Media outage reports came from the following cities:Southampton, Romsey, Bournemouth, Brockenhurst, Christchurch, New Milton and Eastleigh.
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| City | Problem Type | Report Time |
|---|---|---|
 Southampton | Internet | |
| Romsey | Internet | |
| Bournemouth | TV | |
| Southampton | Internet | |
| Brockenhurst | Internet | |
| Southampton | TV |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Virgin Media Issues Reports Near Brockenhurst, England
Latest outage, problems and issue reports in Brockenhurst and nearby locations:
- George Smith (@ccTyrant) reported fromChristchurch, England
@mir0ndy Like sometimes virgin media just breaks (like right now), but when it isn’t broken, it’s really good
- Jamie English (@jamieenglishsfc) reported fromSouthampton, England
@mexicanjima @virginmedia We are ‘low priority’ apparently, so won’t be fixed until next week, quality customer service that....
- Paul Johnson (@Johnson_1488) reported fromSouthampton, England
@virginmedia my V6 has really loud static noise and on screen issue.
- Gareth (@Thestrokeguy) reported fromSouthampton, England
@virginmedia why am I paying £45 a month for the top BB service if when it stops working your customer service is a joke! & I don’t want no internet for 36hours. Unacceptable.
- Mark Bates (@officer_cartman) reported fromBournemouth, England
@wak_hb @MannyMann @virginmedia Mine works fine ,never had a issue with it
- Law (@lawrie774) reported fromSouthampton, England
@virginmedia over the last month we have had to put up with no phone lines for over a week, due to a **** up #virginmedia made, lost 1000s in business. Now no broadband for 2 days. Can't take care payments and to sign up to smart trade and pay additional fees. sh*t firm avoid!!
- Rachelle Lawley (@RachelleLawley) reported fromBournemouth, England
@virginmedia Nothing happened... Checked the channel at 7:15 this morning and it was just a black screen with a msg saying try later etc.. Was like that till we left. I have now checked and it is back on but your colleague above said they knew about the issue.
- Nige to my friends (@NigelGM) reported fromBournemouth, England
@virginmedia please help post code bh65ab internet not working at all trying to work from home please help
- lunamoon77 (@2c03a90fd00242f) reported fromSouthampton, England
I had two months of internet problems with virgin media now.A absolute joke.
- George Smith (@ccTyrant) reported fromChristchurch, England
.@virginmedia please can you get your internet together. Usually it’s the WiFi signal being a pain but now the whole broadband system is acting up, being intermittent
- Russ (@RustyFR) reported fromNew Milton, England
Bloody #virginmedia BB down yet again🤬🤬🤬 3rd time in a year. Useless customer service 🤯
- Jez McKean 🇪🇺 (@jezmck) reported fromEastleigh, England
@virginmedia Tried to call, got bored waiting. BTW, the way the IVR intro is worded made me think I'd called a Virgin Mobile service number.
- lunamoon77 (@2c03a90fd00242f) reported fromSouthampton, England
I do not recommend Virgin media internet providers.They worst providers and don't care about their customers. Only care about making money.
- Joe B (@Joebound96) reported fromHedge End, England
@virginmedia Everything is so slow and buffers all the time, the WiFi signal is weak and causes lag
- Luna 77 (@2c03a90fd00242f) reported fromSouthampton, England
Virgin media says you can only do test 3 times a day for faults lol. Say come back tommorow lol. A absolute joke their services is. They have the worst possible staff to clueless chickens.
- Joe B (@Joebound96) reported fromHedge End, England
@virginmedia has to be the worst WiFi I’ve ever had
- Rachelle Lawley (@RachelleLawley) reported fromBournemouth, England
Cbeebies isn't working on Virgin send help ASAP. @CBeebiesHQ @virginmedia
- James Franklin (@James_F_UK) reported fromSouthampton, England
@virginmedia yet again awful service no tv or broadband on hold 25 min, got cut off while the person I was speaking to was going to run a test and online chat not working
- Chelsea🌹✨ (@ChelseaCoakley) reported fromSouthampton, England
@virginmedia hurry up and fix channel 4!! #gogglebox is on in a minute!!!
- Emily Johnson (@emilyjj_) reported fromChristchurch, England
@virginmedia I originally contacted you & stated that noone in our block had virgin & I was advised that this would be sorted & you just needed permission from the landlord which we got. Now there has been this awful switchover process & we are going without internet for a month!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
- Shorty (@ClassicSoulDJ) reported
@virginmedia I have had enough of this terrible service and the internet dropping out every day at this time and virgin who obviously don’t care
- Joanne (@Joanne52341794) reported
@virginmedia Done, tried again, same thing - there should be an easier way to get help
- Lawrence ‘Chunk’ Cohen (@G00NIES85) reported
@virginmedia The case isn’t there. That’s the issue. It’s gone. Case is NOT closed. But if you can’t help. Pointless conversing isn’t it. Honestly don’t know why you’re on here at all. Pointless.
- Andy Gibson (@nwex) reported
@virginmedia @tricotwister Same in my area - L23 6XS - internet going off daily, no problems shown on VMs website
- Dominic Randolfi (@DominicRandolfi) reported
@virginmedia @vmbusinesshelp Yeah that’s a pointless task. That account never responds to anyone. So poor
- Hannah ✨💫 (@HannahMGreenway) reported
@virginmedia Wifi connection only, but this average and typical every day. Really poor quality when working from home, often cuts out throughout the day or is incredibly slow.
- Shorty (@ClassicSoulDJ) reported
Yet again the internet goes down at the same time every day @virginmedia and still virgin take my money every month with no reason why this happens
- pjb (@paulb40) reported
So far I’ve tried on-line, chatbot, phone and WhatsApp. Four hours of my life without any actual contact about my service problem. System is a facade and simply reflects lack of investment in customer service. #virginmedia
- Karen Radovic (@kadgebadge) reported
@virginmedia Yes I know that is what I am trying to do. But Virgin are purposely training staff to be as awkward as possible. When put through finally to retention. Either they tell me I can't or they hang up or they just don't answer
- Simon Singleton (@simon_singleton) reported
@virginmedia it was 12 October, then 16 October, then yesterday, and now Thursday (which won't happen obviously - just made up dates and no actual updates). And we had two engineer bookings just for us and neither turned up. Whole area is down and nothing is happening. Absolute mess.
